Wednesday 24 August 10.30 am & 11.30 am
Delegates can choose 2 sessions to attend, follow the grey buttons below to find out more.
Wednesday 24 August 10.30 am & 11.30 am
More Effective Franchise Advisory Councils & Franchise System Governance – Callum Floyd
This workshop will explore, with the involvement of attendees, practices to improve Franchise Advisory Council and franchise system governance effectiveness. The workshop will consider the structure and management of key Franchise Advisory Council processes, and the intersection between Franchise Advisory Councils and franchisor governance.
Wednesday 24 August 10.30 am & 11.30 am
Keeping Your Mature Franchisee Fully Engaged – Greg Nathan
The majority of franchisees have been members of their franchise network for over years, which means they have substantial experience in the operations of their business. It also means that many of them will have more experience than members of the current franchisor team, and can bring a sceptical approach to the franchise relationship. In this interactive workshop, Greg Nathan will explore ways to creatively engage these mature franchisees and harness their knowledge and experience.
Wednesday 24 August 10.30 am & 11.30 am
Compliance throughout the Franchise System – Andrew Shaw
This workshop will cover the following topics:
Wednesday 24 August 10.30 am & 11.30 am
Restraint of Trade case learning for franchisors – Deirdre Watson and Overview of the Privacy Act – Patrick Learmonth
The first part of the workshop …..The second part of the workshop will provide and overview of the Privacy Act, specific issues that arise and how to respond to and how not to respond to a privacy complaint/query.